Privacy Policy

Journey Club Tour & Travels – Privacy Policy

Journey Club Tour & Travels values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.

By accessing our website or booking our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full Name
• Phone Number
• Email Address
• Residential Address
• Government-issued ID details (if required for bookings in Jammu and Kashmir)
• Travel preferences and special requests

B. Payment Information

• Payment details are processed through secure third-party payment gateways
• We do not store full debit/credit card details on our servers

C. Technical Information

• IP address
• Browser type
• Device information
• Pages visited on our website
• Cookies and tracking data

2. How We Use Your Information

We use the collected information to:

• Process bookings and payments
• Send booking confirmations and travel updates
• Provide customer support
• Improve our website functionality and services
• Send promotional offers (only if you opt-in)
• Comply with legal and regulatory obligations in India

3. Sharing of Information

We do not sell or rent your personal information.

However, we may share your data with trusted third parties such as:

• Hotels and accommodation providers
• Transportation partners
• Activity and tour organizers
• Payment gateway providers
• Government authorities when required by law

All third-party partners are expected to maintain strict confidentiality and data protection standards.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee complete security. Users are advised to use secure networks when accessing our website.

5. Cookies Policy

Our website may use cookies to:

• Enhance user experience
• Analyze website traffic
• Store user preferences

You may disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

6. Data Retention

We retain personal data only for as long as necessary to:

• Complete your travel bookings
• Fulfill legal and regulatory requirements
• Resolve disputes

After this period, your data may be securely deleted or anonymized.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided on our website.

8. Third-Party Links

Our website may contain links to third-party websites. Journey Club Tour & Travels is not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without parental or guardian consent.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.